Help

Can you resend me my activation code?

Absolutely! Here's what you need to do:

  • Visit our Find my Activation Code page and enter your penguin name and email address
  • Make sure emails from support@clubpenguin.com are not blocked. Some email providers may automatically put emails from us into your junk or bulk mail folder. 

If you've resent the activation email and still can't find your activation code, you may need to create another penguin.

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.