Help

How do I clear my cache?

Clearing your cache is easy. Find out what Web Browser you're using and follow the directions below.

 

First, we recommend that you update to the latest version of your web browser. Out of date versions can cause issues playing Club Penguin.

 

To clear your cache, ask an adult to help you:

  • If you use Internet Explorer 9:

    • Select ‘Internet Options’ from the Gear menu in the top right corner of the screen
    • Select 'Delete' in the Browsing History section
    • Make sure the 'Preserve Favorites Website Data' is not checked
    • Select 'Temporary Internet Files' in the 'Delete Browsing History' window
    • Select 'Delete'
    • Close the browser, and open it again to complete the process

     

     

  • If you use Internet Explorer 8:

    • Open the Tools menu in the top right corner of the screen
    • Select 'Internet Options' from the menu that appears
    • Under 'Browsing History', click 'Delete'
    • Make sure the 'Preserve Favorites Website Data' is not checked
    • Select 'Temporary Internet files' in the 'Delete Browsing History' window
    • Select 'Delete'
    • Close the browser, and open it again to complete the process

     

  • If you use Internet Explorer 7:

    • Open the Tools menu in the top right corner of the screen
    • Select 'Internet Options' from the menu that appears
    • Select 'Delete' in the Browsing History menu
    • Select 'Delete files' under Temporary Internet Files
    • Close the browser, and open it again to complete the process

     

     

     

  • If you use Chrome:

    • Select the 3 bar icon in the top right corner of the screen
    • Select 'Tools'
    • Select 'Clear Browsing Data'
    • Make sure 'Empty the cache' is checked
    • Under 'Time Period To Clear', set this to 'The Beginning Of Time'
    • Select 'Clear Browsing Data'
    • Close the browser, and open it again to complete the process

     

     

  • If you use Firefox 4+:

    • Click the 'Tools' menu in the top left corner of the screen and select 'Options'
    • Select 'Privacy', then click on 'clear your recent history'
    • Make sure 'cache' is checked
    • Set the 'Time range to clear' to 'Everything'
    • Select 'Clear Now'
    • Close the browser, and open it again to complete the process

     

     

  • If you use Safari:

    • Click Safari on the menu bar and select 'Empty Cache'
    • Select 'Empty' in the menu that appears
    • Close the browser, and open it again to complete the process

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