Help

Club Penguin Rules

Players found not following the Club Penguin rules risk being banned, temporarily or permanently.

  • Respect Others

    No bullying or being mean to others.

    Make sure you always treat others the way you would like to be treated.

  • Chat Nicely

    No rude or inappropriate language.

    This includes any swearing, racism, talking about drugs, sex, or alcohol.

  • Stay Safe Online

    No sharing of personal information.

    Never give out your real name, phone number, address, email, or password online.

  • Play Fair

    No cheating or use of third party programs.

    If you're unsure whether a site or program is a 3rd party program, please check with your parent or guardian and have them contact our Player Support Team.

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.