Help

How do I update my membership?

To update what type of recurring membership you have, or change your credit card information? 

First you'll need to cancel your current membership, then purchase a new membership with your updated information. 

  • Log in to your Parent Account to cancel your membership
  • Then visit our Membership page to update your membership 
     

If you have any questions about this process, please contact Club Penguin's Billing Team

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.