Help

Why does my penguin name show up as a bunch of numbers?

When you first create your penguin, your name will show up as a series of numbers after the letter P, e.g. P12345678. Don't worry this is just temporary. 

Penguin names must be approved by our moderation team. Our team tries to review names within two days. If it's been more than three days since you activated your penguin account, contact Club Penguin's Player Support Team. 

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.