Help

How do I update my billing information or payment method?

If you would like to update your billing information or payment method, you'll first need to cancel your child's current membership and then purchase a new membership with your updated information.

  • Log in to Manage Accounts to cancel your child's current membership.
  • Then visit our Membership page to update your child's membership.
     

If you have any questions about this process feel free to contact our Club Penguin Billing Team.

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.