Help

How do I adopt a puffle?

  • If you're ready to take on the responsibility of caring for a pet, you can adopt a puffle from the Pet Shop, located in the Plaza.

    Why not take the Puffle Quiz to find out which pet is right for you?

    Everyone can adopt up to two puffles - red or blue. Members can adopt up to 40 puffles in twelve different colors.

    Rainbow puffles can only be adopted by completing the Puffle Care Quest in the Puffle Hotel.

    Gold puffles can only be adopted by completing the Quest for the Gold Puffle. Head to the Pet Shop to start the quest.

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.