Help

How do I know what my puffle needs?

Just like real pets, puffles need to be taken care of with regular food, sleep, baths, and exercise.

    • Click on your puffle in your igloo or backyard
    • The yellow bars above your pet will show what your puffle needs
    • For example, if they need to be fed the yellow bar next to the food bowl icon will be low
    • When all four bars are full, that means your puffle is really happy!

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.