Help

What is a moderator?

  • Our team of Club Penguin moderators look after penguins to help everyone have a fun and safe time online.
    Some of the things a moderator does are:

    • Approve penguin names
    • Review chat logs and incident reports
    • Monitor in world chat and activities
    • Answer parent and kid emails

How to Contact Us

If you have questions that aren't addressed in our Help Section, please send us an email via our contact support page. We will try to respond to you within two business days. Contact Support.